> ## Documentation Index
> Fetch the complete documentation index at: https://hyperframes-codex-docs-human-first-refactor.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Share feedback

> Report a problem or tell the HyperFrames team what would make the product better.

Useful feedback explains the outcome you wanted and what stopped you from reaching it.

## Send feedback from the command line

From a HyperFrames project, run:

```bash theme={null}
hyperframes feedback --rating 7 --comment "The render finished, but the captions were missing."
```

The rating is from 0 to 10. The comment is optional, but a specific example is usually more useful than a score alone.

## Report a reproducible bug

Use `--file-issue` when the project can be shared publicly:

```bash theme={null}
hyperframes feedback \
  --rating 3 \
  --comment "The timeline freezes when this GSAP scene is opened." \
  --file-issue
```

<Warning>
  This flow asks for confirmation before publishing a minimal copy of the project to a public URL. Check the project for private media, customer data, credentials, and secrets first.
</Warning>

HyperFrames then opens a prepared GitHub issue in your browser. Review it before submitting; the issue is not posted automatically.

You can also [open a GitHub issue directly](https://github.com/heygen-com/hyperframes/issues).

## Include enough evidence

A useful report includes:

* what you were trying to make;
* the action or command you used;
* what you expected;
* what happened instead;
* the exact error message;
* whether it happens every time;
* a screenshot or short recording for a visual problem;
* a small project when it is safe to share.

Do not include API keys, access tokens, credentials, private media, or customer information.

## About feedback data

HyperFrames may occasionally show a short rating prompt after a render or during a Studio session. You can ignore or dismiss it.

Feedback can include the rating, an optional comment, and basic environment information used to understand the problem. It does not include your composition HTML, video files, project names, file paths, or environment-variable values.

To turn off CLI telemetry:

```bash theme={null}
hyperframes telemetry disable
```

Studio feedback is controlled separately from the CLI setting.